For added peace of mind, we thought we’d put together some advice & FAQs which might help to answer your queries or concerns at this difficult time.
The health of our customers, colleagues and communities is of the utmost importance to us and whilst these are uncertain times we want to reassure you that our focus and dedication remains to help all our customers with surveying advice. As part of this we now have a signed declaration of government compliance.
Many customers may have the same concerns and lenders will be experiencing high call volumes. If you have used a broker they may be able to guide you through this process or speak with your lender to ask about what happens next.
Yes, we are still providing mortgage valuations for our clients. The valuation may be undertaken using our innovative remote valuation service. If we need to inspect your property we will contact you. The video on our website details how we will safely conduct an inspection of the property.
It’s important to note that not all cases are suitable for a remote valuation and we can only act on the instructions received from your bank or building society if you have a chat with them they’ll let you know what will happen with your application.
We work with our mortgage lender clients to determine which properties are suitable for a remote valuation. We adopt a risk based approach and consider a number of factors including the value of the property, the size of the loan, property age and type and its location. As such not all properties will meet the individual lenders requirements.
We are now undertaking surveys in England, Scotland, Wales & Northern Ireland, subject to local restrictions.
We are here to help all homebuyers with their purchase decision. Please contact us at HomeFact@countrywide.co.uk
We have people on hand to assist our customers. Please contact us at surveying.insight@countrywide.co.uk and we will be able to help you.
We are now undertaking surveys in England, Scotland, Wales & Northern Ireland, subject to local restrictions.
We are here to help all homebuyers with their purchase decision. Please contact us at HomeFact@countrywide.co.uk
A survey helps you make an informed decision about the condition of the property. Without this knowledge, you may experience problems with the property when you move in. Or there could be defects which could be costly to put right.
